18-Second Front-Desk Ring Gate • Per-Branch Calendar Routing • 24/7 Coverage

Multi-Location & After-Hours Call Routing Calculator

Keep your existing front-desk phones ringing first during business hours while automatically capturing every overflow, lunch-hour, and after-hours caller across Your Practice (MedSpa, Dental, HVAC & Legal Clinics) within 8 seconds.

1. Configure Practice Locations & Overflow / After-Hours Share

159 / mo
Overflow & After-Hours Calls (3 Locs)
+34 / mo
Estimated Recovered Bookings (22% Conv)
$40,800
Monthly Pipeline Protected (@ $1200)

2. Four Non-Intrusive Call-Forwarding Guardrails

  • 18-Second Ring-Through Gate: Inbound calls to Your Practice ring your existing front-desk phones first for 18 seconds (~4 rings). Only unanswered, busy, or after-hours calls trigger LeadPulse.
  • Per-Location DID & Calendar Mapping: Each of your 3 location phone numbers maps to its own local provider calendar and address signature automatically.
  • Urgent Triage Keyword Escalation: If a caller replies with urgent triage keywords (e.g., emergency pain, active leak, urgent), LeadPulse immediately alerts your on-call staff via SMS + Slack.
  • Loop-Prevention & 24-Hour Cooldown: Deduplicates repeat dials from the same mobile number within a 24-hour window so callers never receive duplicate auto-texts.

3. Twilio TwiML Ring-Through & Webhook Spec

<!-- Twilio Voice Webhook: 18s Front-Desk Ring + Instant Missed-Call SMS Trigger -->
<Response>
  <Dial timeout="18" action="https://leadpulse.onbits.net/webhooks/voice-status?biz=Your+Practice&amp;niche=general&amp;locations=3">
    <Number>+1-YOUR-FRONT-DESK-LINE</Number>
  </Dial>
</Response>

# Webhook Action Logic (When DialCallStatus != "completed"):
# 1. Verify caller is mobile line & not texted in last 24h
# 2. Match Called DID to Location #1..#3 calendar link
# 3. Dispatch A2P 10DLC SMS within 8 seconds
24-Hour Turnkey Deployment • Zero Carrier Porting Required

Launch Your Flagship Location in 24 Hours: LeadPulse Turnkey Setup ($1,500)

We provision your dedicated A2P 10DLC SMS number, configure conditional no-answer call forwarding on your existing phone line, and connect your live booking calendar for a one-time $1,500 turnkey setup fee.

Rolling out across 3+ locations or need custom EMR/ServiceTitan webhook integration? Request a multi-location group rollout quote.